GOOD CONVERSATIONS ARE AT THE HEART OF OUR APPROACH - ENABLING PEOPLE TO INCREASE THEIR CONFIDENCE and MAKE CONNECTIONS!
There can be many things that make us less confident about going out and getting involved.
Poor health, changes in circumstances or bereavement can affect our self confidence and cause us to stop doing things we once enjoyed... sometimes all it takes is a conversation and a bit of encouragement to get back out there and take part in things.
COMMUNITY CONNECTORS can meet and assist you to increase your social interaction, connect you to services and support, or activities of your choice.
Our aim is to engage with the community to assist people (over the age of 16) to increase their social interaction or connect people to services and activities where formal services are not best placed to meet needs.
You can contact us directly, or if you know someone who would benefit from this service we take referrals from Health and Social Care Professionals, Community Organisations, as well as Family, Friends and Neighbours.
CASE STUDY 1
CASE STUDY 2
CASE STUDY 3
CASE STUDY 4
CASE STUDY 5
CASE STUDY 6
CASE STUDY 7
CASE STUDY 8
CASE STUDY 9
CASE STUDY 10
CASE STUDY 11
CASE STUDY 12
CASE STUDY 13
CASE STUDY 14
CASE STUDY 15
CASE STUDY 16
CASE STUDY 17
CASE STUDY 18
CASE STUDY 19
CASE STUDY 20
CASE STUDY 21
CASE STUDY 22
CASE STUDY 23
CASE STUDY 2 - Referred from Cathcart House
Lady suffered a brain haemorrhage six years ago which resulted in a massive stroke, she was in a coma for nine months and has been residing in a care home since leaving hospital. She had a befriender who visited, however when this service ended, lady indicated that she was feeling isolated.
Community Connectors visited and asked what her interests were, and made some suggestions for her to think about.
Since then, lady has attended Tai Chi class which she thoroughly enjoys, although cost of transport was initially an issue.
Community Connectors suggested registering with MyBus would give her more independence, and allow her to take a companion on her journeys without added costs. She was delighted with this and is now in the process of registering.
Inverclyde Recovery Cafe (ADP funded) covered cost of transport for first few weeks to enable her to attend Tai Chi.
Community Connectors information given r.e. ICOD Social group and she will be attending the weekly games session and cinema once a month.
We spoke with care home manager who is extremely happy to see the lady socialising again.
She eventually hopes to live independently, therefore assisting and encouraging her to become more involved in her community, and will take her a step closer to gaining the confidence to achieve her aspirations.
Attended Tai Chi 26/09/2016 and paid for her own taxi herself, as she has not been registered with My Bus yet.
CASE STUDY 1 - Self referral
Lady contacted Community Connectors having difficulty sourcing wide fitting shoes, she was not keen to access NHS for this.
Community Connectors researched and found website for her to access.
CASE STUDY 3 - Referred by Occupational Therapist
After this person received re-enablement care, she was not going out due to lack of confidence following a few falls - last one being quite serious.
Community Connectors contacted the lady a few times, building trust and getting to know her interests and make her aware of options available within the local community.
She was interested in accessing her local Church’s weekly coffee morning.
Although the church is straight across the street, it is a fairly busy road and this was a possible barrier for her due to confidence and mobility.
Community Connectors encouraged her to go along and assisted with escorting across the road, when inside introduced her to some ladies who invited her to join their company.
CASE STUDY 4 - Self referral
Referral is 29 Year old female, who popped into Your Voice.
She recently moved back to Greenock after spending 11 years out of town.
Lady is a Professional contemporary/ ballet dancer, however after an injury, suffered from depression and an eating disorder.
She approached the Community Connectors, who after a chat suggested that she visit the Beacon and meet a community dance coordinator.
Community Connector contacted dance coordinator, who was happy to speak with lady, and an appointment was arranged.
She instantly brightened up when she entered the dance studio and after a chat with coordinator she was to start straight way helping out with the Youth Group.
She also completed an application form to Volunteer with REACH for Autism and has stated that she is happy she popped in to Your Voice who referred her to the Community Connector project.
CASE STUDY 5 - Referred by Cathcart House
This person has been in hospital long term, was in a coma for three months and has recently been moved back home after spending time in the rehabilitation unit.
Various issues have resulted in her suffering limited mobility and requiring the use of a wheelchair and walking frame.
She lives with her father and 15 year old daughter, and is looking to get out and involved in social activities, have more structure/routine in her life and connect to her hobbies and interests – music (piano) and art.
Community Connectors arranged a home visit and met with the lady and her father, and after discussing her interests and raising awareness of various activities and groups within the local community, she agreed that she would come along to the Recovery Café and also participate in other peer support groups.
With her dad she attended the Recovery Café and thoroughly enjoyed their evening, participating in various activities – she played the piano for the first time in many years and participated in Tai Chi – all of which seemed to lift her mood.
Hopefully, this will be the beginning of her increasing social skills and maintaining her recovery.
Community Connectors will continue to connect with her and encourage future engagement and participation.
CASE STUDY 6 - Self referral
54 Year old female suffering from anxiety and depression since the sudden death of her husband – two years ago, and has become very dependent on her daughter.
Community Connectors met with the lady who was initially reluctant to attend community activities.
We suggested meeting at her local community centre (she lives within walking distance of this).
Community Connectors introduced her to staff and had a chat about her interests.
She stated that she felt more relaxed and decided to attend furniture recycling class. Community Connectors agreed to meet the lady on the first day to ease her anxiety.
She enjoyed class and we encouraged her to chat with other attendees.
She has since spoken about volunteering with the Samaritans and REACH for Autism.
We have assisted with applications.
We contacted her and she is happy to have been involved with Community Connector, she stated that she feels as if she has been “sitting on a shelf and CC has dusted her down” and has a purpose in life.
CASE STUDY 7
This referral is a 100 year old lady living within a sheltered housing complex who receives homecare.
She was informed via the HSCP that the option of accessing day care placement would unfortunately not be possible, and was advised to contact a Community Connector at Your Voice to explore alternative options.
The initial meeting with Community Connectors, the lady and her family explored interests, hobbies and opportunities which she could access and be connected to within the community.
Through our assistance, she is now accessing various groups and activities throughout the week including: Tai Chi every Monday, Bright Ideas –Women’s group (monthly) and Lyle Kirk lunch Club
The lady commented that she is really enjoying getting ‘out and about’ and has developed new friendships with other group members, and at times shares a taxi with them to access groups when she does not utilise MYBUS.
Her niece commented that she is grateful for CC assistance for her Aunt which has been very encouraging.
Case Study 8 - Referral OT/Physio
Lady (58) is living with MS.
Community Connector visited the lady, her husband (main carer for lady and their son who has Aspergers)
She was not keen to go out without her husband, they go out once a week.
She receives 14 hours personal care per week provided by Invercare (subsidised as she is under 65).
Husband advised that due to his caring duties he does not feel comfortable leaving his wife, and for this reason he has given up his hobby - going to watch football.
We enquired if he was registered with the Carers Centre - he was unsure and has never used the service.
With husband’s permission we contacted Carers Centre and arranged a visit with support worker who is looking at various options including 4-6 hours respite care for the lady to enable husband to get free time to reconnect with the Community.
Husband is delighted with the support and information.
We will continue to engage with the lady to build relationship and encourage her to get out and about during respite time.
Case Study 9 - referral by Social Worker
86 year old lady who was referred by her Social Worker. Community Connectors were contacted by her daughter.
The daughter explained that her mother has been diagnosed with Dementia, isolated, and not getting out of the house.
We explored various options, hobbies and interests which her mother could access including; Tai Chi, various coffee/lunch clubs and peer support groups.
The following day after consultation with us, daughter supported her mother to the digital peer support group at Your Voice.
She appeared to really enjoy the peer support group and her daughter is hoping this will be a regular activity, along with others, that her mother can access and enjoy
Daughter was able to leave her mother at the peer support group with the knowledge that there was a buddy and other members of the group creating a welcoming environment.
Lady is registered with MYBUS and her daughter will organise this in future for the lady to get to and from any outings.
Case Study 10 - Referred from Diabetic Nurse
48 year old lady accesses various HSCP services including Psychiatry/CPN. Her diabetic nurse informed her about Community Connectors at Your Voice, and she indicated she like would like to be kept busy and also lose weight.
Arranged to meet and discuss various opportunities.
Barriers included feeling overwhelmed at times meeting new people or joining any groups, we suggested encouraging her friend to come along with her to provide additional peer support and Connectors can also assist.
She was really keen to become involved in Your Voice walking group network with an aim to losing weight and also digital peer support group as she would like to learn how to use her iPad.
She made contact on Friday (28/10/16) to confirm she will be attending the Monday walking group on 31/10/16, she also indicated she will try the digital peer group on Wednesday (2/11/16). We also offered to meet for a coffee 15 minutes before the groups meet to provide re-assurance and reduce any anxiety.
Case Study 11 – Referred from Occupational Therapist
Lady was referred to the Community Connector project by the occupational therapist. “She had a fall and was hospitalised for some time”. Community Connector phoned and she was keen for a home visit.
Met at her home and established her mobility was not good and she couldn’t get out the house due to the stairs. The physio is working with her and she hopes to be able to get out in a few months.
We spoke about the befriending service at The Trust and she seemed really keen. Contacted the home care manager who was dealing with her and asked if she could be referred on to the befriending service.
Contacted the lady on the 27th October 2016 and she had requested a home visit. It was arranged for the following week, 2nd November 2016.
Met with her and she said her mobility has improved but only gets out if she has someone to hold on to. The Trust befriending were meeting today with a potential match.
Spoke with her and gave details about peer support groups with the potential of attending in the future. Will contact her in the next month or two and see how she is getting on.
Case study 12 - Referral from HSCP
This lady was referred as she is living with Early Dementia and has poor mobility.
Community Connectors arranged home visit with her and her daughters, who both are limited to time spent with their mother.
Lady is unable to go out alone - we suggested activities at local community centre, Dementia Café and registering with MYBUS. Also contacted ICOD re confirmating that people with dementia can access VIP Befriending service
We will keep in touch with lady and her family to encourage her to connect with the above organisations.
Case Study 13 – Referred from HSCP Social Work
66 year old lady was supported to meet Community Connecter along with her Social Worker.
Meeting arranged with us to assess hobbies and interests, explore options and get to know each other.
Lady explained she would like to be kept busy and have a structure within her week and also keep active to promote her mobility.
We discussed various opportunities available within the community and the individual expressed she would be keen to join walking groups, Tai Chi and maybe try and Your Voice art group or learning through digital support.
We provided with options, days and times of activities (barriers included, low confidence /motivation. She was informed that Community Connectors would be available to assist, encourage and build relationships.
Case Study 14 - Self-referral from Community Connector Outreach meeting at East Kirk Court – Sheltered Housing
This is a 69 year old lady recently moved into a sheltered housing complex.
She was very keen to explore volunteering opportunities as she would like to help others within the community and keep herself busy.
Community Connector suggested applying to volunteer within St Mary’s Church Homeless forum and assisted her to apply.
She was successful and now volunteers every Friday.
Case Study 15 - Self referral
This person’s mother encouraged her to pop in. She explained that she was off work due to an injury but was returning full time.
She feels anxious especially when in new situations but she is keen to get out more and meet new people.
Community Connector sent her a letter with different activities that are available to her.
She showed interest in the Yoga at Branchton Community Centre but said she felt nervous and anxious about going.
Community Connector went along with her the first time and introduced her.
She has continued to go along to the class and told us she plucked up the courage to speak to someone she recognised.
She has shown interest in volunteering at the Beacon back stage - we are waiting confirmation if she is able to do this.
Case Study 16 – Self referral but was advised to phone by Occupational Therapist – Inverclyde Centre for Independent Living
90 Years of age man, Community Connector visited his home in Kilmacolm and established he is bored as he doesn’t get out at all, he finds himself going back to bed in the afternoons through boredom.
His wife goes out most days; showed concern for her husband and says she is feeling guilty at his being stuck indoors.
He showed interest in Tom Johnstones’ slide show, the digital support group and also the Tea Dance.
He is registered with MyBus and is willing to use a taxi service if this is unavailable.
A letter was sent out with all of the above information.
Case Study (17) – Referred from family member 12th December 2016
59 year old gentleman, Community Connectors met with him at his home address along with family member. He has recently moved into sheltered housing due to deteriorating health and has not been out the house much.
Initial meeting was to understand hobbies and interests, and explore options and get to know each other.
He explained he would be keen to get out and about, meet new people and generally be more active.
We discussed various opportunities available within the community and he expressed he would like to try an Art Group.
Community Connectors provided with options, days and times of various groups.
Barriers included - transport/mobility, his mobility has deteriorated, he requires some assistance at times (guiding).
Case Study 18 – Referred from Victim Support
This is a 65 year old lady who receives HSCP services including Homecare and Community Alarm.
Community Connector met with her at her home address to discuss her options and find out more about her.
Established that she has been a victim of crime, she is reluctant to get out and about, and is feeling isolated. Also that she has mobility issues.
Initial meeting was to understand her hobbies and interests, explore options and get to know each other.
She shared that she is keen to get out and about, meet new people and generally be more active, although she requires a little encouragement and assistance for this to happen.
Together we discussed various opportunities available within the community and she expressed she would like to access somewhere to learn how to use her recently purchased iPad.
Community Connector provided options, days and times of various groups she might be able to atttend.
Barriers included – lack of confidence - Community Connectors advised they would initially accompany her to introduce her to know others within group settings etc.
Case Study 19 - Referred from Occupational Therapist
87 year old gentleman living alone, currently receives HSCP services including Homecare and Community Alarm.
Community Connectors met at his home along with HSCP support worker. At the home visit it was apparent that the house was extremely cold.
The gentleman is reluctant to get out and about due to reduced mobility.
Community Connector provided information on various opportunities available and gave him different options
Community Connector referral was made to iHEAT to support with heating issues.
Case Study 20 - Referred from Carers Centre
78 year old gentleman who is grieving due to bereavement of his wife.
Various phone calls were made / letters sent in attempt to engage with him and he was invited to a coffee morning.
Case Study 21 – Referred from (ESTEEM) CPN
34 year old lady met with Community Connector along with her support worker and also receives support from HSCP Community Mental Health Team.
She is lacking in confidence, became very isolated and does not get out much.
Various meetings have taken place to get to know each other and build trust.
Interests included – cooking and food.
She explained she would also like to gain friendships and have opportunities to go on day trips to Edinburgh for example.
Case Study 22 - Self referral
Gentleman has recently lost his wife and suffering from bereavement, he explained he is very much aware he needs to get out and about and does not wish to become isolated.
Initial meeting with Community Connector was to get to know each other and explore opportunities, hobbies and interests.
Gentleman explained he would really benefit from learning cooking skills now that he is living alone.
We also discussed Tom Johnstone slide show that meets every second week.
88 year old man and was referred to CC by Angela from OPMHT.
Gentleman is blind and likes company but since his wife died four years ago has not be doing much. He was more than willing to pay for private care to support him socially but CC suggested that he try Lyle Gateways on a Thursday morning.
CC agreed to accompany him for the first few attendances in order to increase his confidence. Using his My Bus pass he met with CC and discovered that he knew a few gentlemen that he had been at school with and chatted happily with them. He expressed great thanks to CC and advised that he will no longer be looking for private care provider.