Contact Us
Your Voice
Call: 01475 728628
Email: enquiries@yourvoice.org.uk
Visit: 12 Clyde Sq, Greenock PA15 1NB
Opening Times
Monday: 9am – 4:30pm
Tuesday: 9am – 4:30pm
Wednesday: 9am – 4:30pm
Thursday: 9am – 4:30pm
Friday: 9am – 4:30pm
Saturday: Closed
Sunday: Closed
Shop Mobility
Call: 01475 728628 (Option 2)
Email: enquiries@yourvoice.org.uk
Visit: Greenock Shopmobility, 10 Clyde Square, Greenock, Inverclyde, PA15 1NB
Opening Times
Monday: 10am – 4pm
Tuesday: 10am – 4pm
Wednesday: 10am – 4pm
Thursday: 10am – 4pm
Friday: 10am – 4pm
Saturday: 10:30am – 4pm
Sunday: Closed
Recovery Hub
Call: 01475 728628
Email: enquiries@yourvoice.org.uk
Visit: Your Voice, 12 Clyde Square, Greenock PA15 1NB
Opening Times
Monday: 9am – 4:30pm
Tuesday: 9am – 9pm
Wednesday: 9am – 9pm
Thursday: 9am – 9pm
Friday: 9am – 4:30pm
Saturday: 12am – 3pm
Sunday: 12am – 3pm
(Every 2nd Sunday 2:30 - 6:30pm)
Data Protection
Read our full GDPR document here.
ICCF Your Voice are committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection, in line with General Data Protection Regulation GDPR and the Data Protection Act 2018.
Information we record
We record and process certain personal information about you have shared with us, to enable us to send you relevant information. The information you give us may include your name, address, e-mail address, phone number, age, etc., including your areas of interest.
You may give us information about you by filling in forms on our Website, attending one of our events or groups or by corresponding with us by phone, e-mail or face to face. We also make sure we collect and store your data safely and you should always have control over this.
Please be reassured that we will not share this personal information with anyone.
Permissions to use photographs and audio clips
We take photographs and produce audio/film clips as part of our engagement work. This may be during an engagement session and or focus group work. We will always ask your permission if we would like to use your photograph or audio/film clips. When you give your permission, we will ask if you agree to your photo or audio/film clips being used in our publications, on our website and social media. If you change your mind about this, please let us know and we will refrain from using this in future.
We take photographs and produce audio/film clips as part of our engagement work. This may be during an engagement session or focus group. We could use these images and clips in our publications, on our website and social media. There is implied consent when agreeing to be in a photograph, video or audio clip – if a person does not want their image or audio clip used, they should not participate.
IF YOU WOULD LIKE US TO REMOVE YOUR PERSONAL DATE FROM OUR RECORDS, PLEASE CLICK HERE.
Comments
Compliments
Complaints
ICCF Your Voice endeavour to provide a high-quality service and view comments, compliments and complaints as an opportunity to develop and improve our services to people, as well as a chance to put things right.
However, we recognise that there may be times people are not fully satisfied, and we encourage feedback and treat all complaints seriously, following procedure to ensure that there is a timely and satisfactory outcome.
A comment, compliment or complaint can be received verbally, by phone, by email or in writing, or by filling in the online form below.